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Returns & Exchanges

We offer a free 30-day return/exchange policy to make sure you are happy with your Viking Footwear gear. We offer exchanges if you would like to switch to a different size or color of the product you ordered, but now wish to return. Gear must be unused and remain in its original condition with tags and labels still attached.

How to return/exchange an item

Please follow the below steps in order to complete your return/exchange:

  1. Register your return/exchange at the link below. During the registration process you will be asked if you want to exchange the product. We offer exchanges if you would like to switch to a different size or color of the product you ordered, but now wish to return.

    • For Norway and Sweden: Save or screenshot the QR code provided.

    • For all other countries: Print the shipping label and attach it to your package.

  2. Pack your order in its original packaging. If returning items from two separate orders, they must be packaged separately. You do not need to include any documentation inside the box.

  3. Go to your local pick up point.

    For Norway and Sweden: Scan your QR code and receive a return label. Send package.

  4. For all other countries: Send package.


    Viking Footwear pays for the return shipping.

Please note:

  • We do not refund shipping fees.

  • If you choose to organise and pay for your own return outside our portal, this is at your own cost and risk. Viking Outdoor Footwear will not be financially responsible for this return.

  • We do not handle products purchased from other retailers. These inquiries should be directed to the retailer who sold the product.

 

Would you like to proceed with a:

Return/ExchangeClaim