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Warranty and claims

Filing a warranty claim

Are your BOA laces broken? Please click here.

Viking Footwear offers a two-year warranty against production and material defects. The Norwegian consumer right law applies. Please find more information here. (Note: this page is in Norwegian)

Please note we do not handle products purchased from other retailers, these requests should be directed to the retailer from which the product was purchased.

A claim can be submitted if:

  • the defect originates from production or material

  • normal wear has caused defects beyond reasonable wear and tear

  • the product has not been used improperly or carelessly, nor been part of an accident

Does this describe your claim?

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